Monitoring - We have mitigated the issue for new accounts but some accounts created in the last 3 days might still be affected.
Nov 16, 2023 - 16:05 UTC
Identified - An issue has been identified with Polaris bank virtual accounts where the account generated might not have a correct name.
We have escalated this to the provider and are waiting for a fix.

Nov 13, 2023 - 09:53 UTC
Identity Services Operational
90 days ago
99.95 % uptime
Today
NIN Verification Operational
BVN Service ? Operational
90 days ago
99.95 % uptime
Today
Facial Recognition Service Operational
90 days ago
99.95 % uptime
Today
Funds Transfer Service Operational
90 days ago
99.96 % uptime
Today
Blusalt Payments Degraded Performance
90 days ago
99.96 % uptime
Today
Blusalt Wallet Degraded Performance
90 days ago
99.96 % uptime
Today
Reserved Accounts Degraded Performance
90 days ago
99.96 % uptime
Today
Card Processing Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 8, 2023

No incidents reported today.

Dec 7, 2023

No incidents reported.

Dec 6, 2023

No incidents reported.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.